Refund and Cancellation Policies

  • Full refund will be made to the client who no longer wants to continue with our services within 3 days of making the payment.
  • If you choose to terminate our services after the initial 3 days, we will be charging you an amount for the number of hours put in the project. The balance will be credited to the same account through which we received the payment or else an alternate means of payment will be used to settle it within 45 days of cancellation.
  • Cancellation of any service renewal should be done 30 days prior to the start of next billing cycle for a smooth process.
  • If cancellations are made after the start of the billing cycle, an amount equivalent to the number of working hours put in the project during that month will be invoiced, and the client(s) will be entitled to pay. 
  • If you have signed up for our services, but did not make use of them, you are still entitled to pay us.
  • Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.


Digital Marketing Refund Policies

eSageIT Services Pvt Ltd will not be liable for refund or guarantee of top search ranking under the following circumstances:

  • In case of effect on SEO/SMO/Adwords ranking due to changes in ranking algorithm, policies or functionality of search engines.
  • Link building, a part of SEO/SMO/Adwords, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will not be any refunds or money back guarantee.
  • eSageIT Services Pvt Ltd will not be responsible for SEO/SMO/Adwords results if the client engages with any other third party digital marketing services.
  • Number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
  • Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them will not be part of service policies.
  • Cancellation of any service renewal should be done 30 days prior to the start of next billing cycle for a smooth process.

We make no guarantee that our Digital Marketing services will show the client’s website in top ten search rank. However, understand that we work in your best interest since we a Google Premier Partner and we put in our best effort to provide genuinely profitable results as per the policies laid down by Google. Our aim is to get the best ROIs.

* eSageIT Services Pvt Ltd  reserves the right to change the above refund and cancellation policies at any given point without any prior notice.

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eSageIT Solutions

You can expect:

  • Expert's opinion
  • Detailed conversation
  • Project cost