Privacy Policy

Privacy Policy

Last Updated: Dec 12, 2019

eSage IT is committed to protecting your privacy. We follow a stringent privacy program and take rigorous data protection measures to make sure every information about you and your business is kept confidential and secure at all levels.

Information we collect

We use the information that we collect from you to help you connect with our services and/or to process your requests and queries. We may gather the following types of information:

  • Information shared by you:

    We collect your Personal Information which may include your name, physical address, email address, telephone number, and other important information. This information is collected at the time when you want to establish a connection with us through contact forms or communication events. These are meant solely for the purpose of client communication and service. This information is received by our customer service, sales or technical services department and safely processed to keep you communicated and served.

  • Cookies:

    We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to customize it to customer needs. We do not obtain, store, link, or maintain any Personal Information about you through our use of cookies. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the Site’s policies, to protect the Site, our customers, or others, or when we believe in good faith that the law requires it.

What do we do with this information

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send promotional emails about new services, special offers or other information which may be of some use or interest to you.
  • From time to time, we may also use the information shared to contact you for knowing your view or perspective on the services we offer. We may contact you by email or phone. We may also use the information to customize the website according to your interests. This may extend to every idea that may help us perform and serve better as a service.

Data Handling

As we receive your data we process it through our secured networks and nodes following standardized information sharing protocols and practices that are governed by stern data handling directives and plans. The data received as a customer query, request for proposal, request for audit reports, or inquiry for services, or some assistance for the technical support of the website, including processing computer account information, information used in the course of securing and maintaining the website, and/or verification of website activity, are used, referred, processed, and consumed by defined privacy protocols. Once used we move these to the secured layers and keep these preserved and protected for future references and use and never disclose, distribute, manipulate, sell, share, or reuse to any third-party or any outside vendor for any given purpose or reason.

Data Security

In order to protect your data against any risk of pilferage or leakage our site uses SSL to encrypt data transferred between the server and the client (mobile apps, web browsers, third party sites). Private data is collected using post requests to avoid displaying the information in the URL for the page.

Data Portability

You may request to have a copy of all of your data by contacting our data protection officer. All the data would be handed over to you as required within a stipulated period of time.

Please send an email to [email protected] if you would like to see a full record of all of the personal information recorded and retained in compliance with this privacy policy.

Links To Other Websites

This site may contain links to other websites that are beyond our control. The websites or online platforms you are directed to are governed by their set of own policies, if any. We are not liable for the privacy concerns with those websites.

Our Commitment To Data Security

We always strive to keep your personal information safe and confidential against unauthorized access, misuse, loss, or modification, appointing and using the finest of administrative, physical, electronic, and technical safeguards.

Change of Purpose

We will only use the data for the purpose it is meant and as mention on this page. However, in case of the change of purpose we would let you know the reason and explain the legal basis of it which requires/bounds/allows us to do so.

About This Privacy Policy

This is the current privacy policy of the website. eSage IT reserves the right of altering this privacy policy from time to time. For any changes and updates you should check this page regularly.

For any questions or comments regarding this privacy policy, please email us at [email protected]